Jumpin' Jax House of Food

Candice Miller

This place is great. You walk up to order then they give you a card with a funny statment and scream it for you to claim your order. Our food was so good! I had a 904 chicken sandwich with sweet potato fries on a gf bun. They were very knowledgeable and careful with a gluten allergy. My husband had the chili dog which was huge. We were impressed and will be back.

Troy Broas

I have been going to Jumpin Jax since they first opened, and I can't believe I am just now writing up a review. If you love burgers, then you owe it to yourself to give this place a try. In my opinion they have one of the better burgers in Jax. My go to burger is the Smokehouse burger, my wife usually goes with the Dynamite burger. Be warned though, these burgers are juicy and messy so make sure you have a lot of napkins at the table :) Everything I have ever tried here has been great, including the hotdogs, pizza and chicken tenders. My sisters is a big fan of the grilled cheese. For desserts, they have cookies, cake and also do milkshakes. I haven't tried any of those yet, but they are definitely on my list. They also recently started to serve breakfast on weekends, which includes breakfast pizzas, wraps and sandwiches. I definitely need to make it out to try that also. The venue is also always clean (you clear your own table into bins near the door, similar to the way Maple Street is set up), and the staff is always friendly. I definitely recommend this place if you are in the area and are craving a good burger or pizza.

Tyler Cruz

Food was delicious! Came out quick and just as we ordered. The fries are very good. Burgers were cooked just right and loaded perfectly. Restaurant and seating area was clean, open, and very nice. Pasta salad was amazing!

Creative Creatures

UPDATED: After writing this review 3 weeks ago, the owner Howdy reached out asking us to come back and give them another chance on him. We did that tonight and I can honestly say it does look like they’ve gotten back on track. Service was relatively quick and the food was as good as I remember it being in previous years. Burgers were cooked perfectly and flavor was in point. My husband was able to get a milkshake which he hasn’t been able to get in a while and it was delicious! The restaurant was very clean and there was a busboy constantly checking the dish bins and making sure things were clean and tidy. Because I had seen recent reviews mention the bathrooms being horrible I checked the women's room out and it was immaculate. I have also attached some photos from this visit. All in all, I am very happy to say that we will continue to visit regularly like we used to! Thank you, Howdy for making sure that your awesome restaurant continues to be a local favorite! Disappointed that Jumpin’ Jax seems have gone down hill. I wrote a rave review for this place under my other account 3 years ago but we’ve been in 4 times in the last year and each time it has been disappointing. My husband loved the milkshakes here but now every time we go in, the milkshake machine is broken (giving me McDonalds vibes). Even last time we went in, the person ahead of us ordered a milkshake but when we went to order they said it had just stopped working. The last time we went there was also no seasoning on the fries. The wait times have gone through the roof and I get that places are short staffed but when we went last time we asked for an extra side of aioli and the person (manager we thought) got it then went to another table to chat for several minutes with it in hand - we realized this when we asked the waiter again for the sauce and he literally went to take it from the other man’s hand standing at that other table. Today we waited 40 minutes to get 1 burger and 1 kids pizza. When the burger came out it did not include the fries so my husband had to ask for those. He also wasn’t given the kids drink to go with the meal and when he asked the gentleman at the counter he argued it was not included despite my husband pointing to where it states it’s included on the menu. When I got home and sat down to eat my burger I noticed the tomato was mushy and gross, it was missing pickles, and the patty was burnt to the point of tasting/feeling like ash around the outer edges (maybe it had been on the grill for the whole 40 mins we waited..?). We used to love supporting this local business but I’m not sure how much longer we’ll keep trying to give them the benefit of the doubt. Giving 2 stars because I know what they can be and part of me still wants to have hope.