New York-New York Hotel & Casino

Diane Hesse

We stayed at the New York New York hotel this past weekend and had a Fantastic Stay!!! LaChell B. Department #472155 At the Reservation Desk always takes great care of my family and helps me choose the perfect Room😎 Always going above and beyond great Customer Service I just want to acknowledge what a gem she is to the MGM brand. I only stay at this hotel because I appreciate her expertise advice and how she always makes me feel appreciated as a guest. Thank you so much LaChell for our perfect, fun holiday experience ⭐️⭐️⭐️⭐️⭐️ You are the Best!!! When we stayed at the New York New York and received Excellent Housekeeping service from GENEVA! She provided Outstanding Housekeeping Customer Service since our stay at the Hotel. She went way above outstanding service to my family ⭐️⭐️⭐️⭐️⭐️ Thank you so Much Geneva!!! You restored my faith in High Quality Customer Service !!!! Thank you, Diane

Jorge Ramirez

Cool place, Family friendly, has everything you need. Breakfast, lunch dinner and drinks without having to leave. The hotel rooms are clean and employees are very professional. I will definitely stay here again when visiting vegas with family. The arcade is kid friendly and does not smell like smoke. The pizza by the arcade is also a good place to eat. Overall it was a great stay.

Hebsjm79

Great location towards the bottom of the strip. The room was spacious as was the bathroom. The hotel itself was lively and full of things to do. The food was priced well and not overly expensive. Would recommend and will stay here again.had a room with the view of the sphere which was really cool to watch.

Nicki Bryniczka

Overall we had a great experience here. It is a great location and close to so many attractions. Also recommend walking to target- it’s about a 10ish minute walk at the most. Grab your water, snacks, etc and bring back to your room if you don’t have a car. The atmosphere here was great and would stay here again. Only con was that our room was so far from the elevator- we were the last room on the floor and the walk felt forever. It was .1 miles on our Apple Watch to be exact LOL. Had a great time gambling too- service was great all around.

Daniel Escudero

Our experience was excellent. The hotel is very nice and good. Well located. This part of the strip is more quiet and less busy. The hotel you checking with machines that makes it very convenient and fast, no need to see a front desk person. On that machine you can request upgrades if available, late check out if available ($30), etc. Then you activate your room keys and that's it, you are done and ready to go to your room. They send you all instructions via text message or email. The hotel has plenty of dining options available of all styles and budgets. The casino is also nice, it does smell a little to cigarette but nothing too big, it's normal in all Casinos. The parking is also very convenient and easy. The ride-share pickup and drop-off is also very easy and quick all in one location. The famous rollercoaster is great and works fine and not too expensive. The arcade games is also pretty big. The rooms have an air filter working so that your room always smells nice and with no cigarette smell whatsoever.I guess my only observation is that the hotel rooms don't have a fridge available unless you pay extra and rent it every night, which I honestly find unnecessary and prone to people complaining and leaving bad reviews later. Also no buffet dinning option available, but you can just cross the street and have buffet option at MGM Grand and the Excalibur.