Chase Bank

Lisa Reich REALTOR With PRP Real Estate Group at REMAX Alliance

I can't say enough about the staff at the bank. 1st, I would like to talk about Michael Castillo, the branch manager. Michael put the PTA Board in touch with the right people - therefore saving the Board lots of time on setting up our account. Michael didn't make us feel that our questions were inappropriate. He continued to answer our questions until we were comfortable. Jordan Hogan set up the account for us. Our account is rather challenging as we are a 501C but we didn't feel any of the "pain" that most 501c3 accounts may feel. Jordan was knowledgeable and quick to set up the account. Grzegorz Robakowski is well versed on all Chase products and was able to suggest and navigate us into something that works well for our PTA Board. lastly, Chase has reached out to us on a few different times to make sure we have everything we need. Thank you to all the Chase employees we spoke to along the way. We can't recommend them enough.

AZ Tech

I've been with Chase for over 30 years, and several branch interactions later, this branch is the most pleasant. Very nice people, courteous, clean, professional. I feel for Collin that yes, the Chase policies are to hold large deposits for up to 7 days. The staff was very open with me and told me the date that it would be released and it prints on the receipt as well.

Elizabeth Mader

I had some very important financial forms to fill out and had no idea how to even begin. Alex took a big portion of his times to help me get them done. Jeff and Michael spent time with me trying to get everything done and went over and above what they needed to do. I have never dealt with a bank that is so friendly and helpful. You're very fortunate to have such special people working for you. They made it possible for me to get the papers completed. I thank them for all they did.

Callia Cortese

I opened my Chase account about a week ago, the employees at this branch were kind and made it super easy. Also, because I opened a new account right before I was paid at work, there was a hold on my paycheck. The customer service line gave me different answers each time I called over several days, but the employees at this branch, within 1 call, were able to solve my problem and release the funds. Awesome customer service, go here to open your account!